{{ 'fb_in_app_browser_popup.desc' | translate }} {{ 'fb_in_app_browser_popup.copy_link' | translate }}

{{ 'in_app_browser_popup.desc' | translate }}

MENU CART {{currentCart.getItemCount()}}

Delivery Policy


  1. We strive our very best to have your products picked up by the courier company within 1 working day, after your order is placed.
  2. We offer FREE delivery within Hong Kong (single location only) for purchases over HK$150. For orders under HK$150, a delivery charge of HK$45 per each order shall apply.
  3. If the goods are delivered to Hong Kong's residential address or Remote Areas (subject to the courier company), customers will need to settle an extra delivery charge upon delivery. The current extra charge for residential address and Remote Areas is HK$30+.
  4. If you checkout with any pre-order item, all items in the same order (both products that are currently available and those pre-order items) will only be delivered at the time when the pre-order items are available.  Though we would try our best to have the products ready at the expected date of availability, given there may be some delays during the shipment, this expected date is not guaranteed.
  5. Delivery services shall delay when typhoon signal, a red or black rainstorm warning is hoisted; or such other weather conditions whereby delivery is considered unsafe. In this event, you will be contacted to re-schedule delivery time.
  6. We will deliver the products ordered by you to the address you give us for delivery at the time you make your order through a third party provider. You shall accept the products yourself (except where you have specifically instructed us to leave your delivery outside the door or at the concourse – missing delivery under such circumstances shall be at your own risk) when the products are delivered to the address you give us for delivery. You agree and accept that we are entitled, at our option, to charge you additional costs or cancel your order in the event of your failure to accept delivery for whatever reasons.
  7. It is the responsibility of you to inform The Tea & Coffee Room immediately of any change to your delivery address after placing order.
  8. You will become the owner of the product(s) you have ordered when they have been delivered to you. Once product(s) has been delivered to you, they will be held at your own risk and we will not be liable for the loss or damage. All risks in the product(s) shall pass to you upon delivery but The Tea & Coffee Room shall retain title in the products until full payment has been received.